Privacy Policy

Last revised: February 26, 2018

Introduction


Truematch is a professional matrimonial website intending to provide Services enabling/ facilitating people who intent to enter into a matrimonial alliance with bonafide to find prospective matches with their desired professional background. In order to provide its Services effectively, the Client/ User authorizes the Company to collect some personal information (profession, marital status, height, gender, body type, smoking, drinking, diet, religion, etc.). Further, the Client/ User shall be required to provide other details like payment details, passwords, mailing addresses, etc. The Client/ User understands and agrees that the personal information provided shall be on public domain but the other information provided with respect to the payment details, passwords, mailing addresses shall qualify as private information and shall not be made available by the Company on the public domain.


PURPOSE OF POLICY: This Policy describes how True Technologies (“us,” “we” or “Truematch”) collects, uses and discloses personal information from the Client/ User when the Client/ User visits and uses the Truematch Website (www.truematchapp.com), Truematch Android App (com.trueworks.truematch) and Truematch IOS App (com.trueworks.truematch). This Policy is only applicable to the mentioned Website or Mobile Application and not to any other Websites that the Client/ User may be able to access from our Website or application, each of which may have data collection and use practices and policies that differ materially from this Policy.

NOTICE CONCERNING CHILDREN: As per the Terms and Conditions of the Company every Client/ User intending to use the Services of the Website for any reason whatsoever should confirm to the competent age as per the laws of the India. The Company does not intend for anyone who does not confirm to the minimum age required to enter into a contract for the jurisdiction he is operating from to use any of the features or services of the Website. The Company understands and specifically restricts children below the age of 18 from accessing or using the Services of this Website.

INFORMATION COLLECTION PRACTICES


INFORMATION THE CLIENT/ USER PROVIDE: In operating the Website, Truematch will collect personal information that the Client/ User provide to us. For example, that may include registration, online surveys, and other online forms that ask users to provide their names, email addresses, other contact information, optional demographic information, listing love interests, recommending possible love interests for others, feedback, rating and voting.

INFORMATION COLLECTED AUTOMATICALLY: When the Client/ User visits or makes use of the Website we may collect some information about the Client/ User automatically. For example, our servers automatically recognizes visitors’ domain names and IP addresses (the number assigned to computers on the Internet). The Website may also gather “traffic data” that may be helpful for marketing purposes or for improving the services the Company offers. For mobile devices, the Company also collects device-specific information such device type, operating system, UUID and device tokens that allow us to diagnose issues and send device-specific notifications. The Client/ User may also elect to share other information automatically such as geolocation.

COOKIES: The Company may use “cookies” (a small piece of data stored on the Client/ User computer’s hard drive). Cookies help to learn which areas of the Website are useful and which areas need improvement. The Client/ User can choose whether to accept cookies by changing the settings on the Client/ User browser. However, if the Client/ User chooses to disable this function, the Client/ User experience on the Website may be diminished and some features may not work as they were intended.

SOCIAL NETWORKS: Our Website allows the Client/ User to register using social networking platforms, Linkedln and Facebook, and to interact with and through those social networks. The Company may collect information the Client/ User chooses to allow to access using those social networking platforms as aforesaid besides the mandatory required fields. The Company may track the Client/ User check-ins and activities on and across our Websites, and on third party Websites that use our services and compare them to others in the community. The Company may use this information to process and display the Client/ User rankings, rewards, recognitions, virtual items and gifts and to perform analytics, as well as to sort and filter information to tailor user experience.

USE AND SHARING OF INFORMATION


PERSONAL INFORMATION: The Company shall not share the Client/ User personal information with any third parties without the Client/ User consent, except as necessary to provide the Client/ User with the services offered by the Company, with third-party vendors, consultants and service providers who need access to this data to carry out their work for the Company, to protect the rights or property of Truematch, in an emergency to protect the personal safety of Truematch’s employees, customers or any other person, to the extent required during the negotiation of a merger, sale, financing or acquisition, or to comply with the law. The Company shall use the Client/ User personal information to verify the Client/ User identity, to check the Client/ User qualifications, or to follow up with transactions/ activities initiated on the Website. We may also use the Client/ User contact information to inform the Client/ User of any changes to the Website, or to send the Client/ User additional information about Truematch.

ACTIVITY WITHIN THE WEBSITE: We use the Client/ User information to analyse the Website traffic, to diagnose problems with the server, to administer Website, or to display the content according to the Client/ User preferences. Traffic and transaction information may also be shared with business partners and advertisers on an aggregate and anonymous basis.

USE OF COOKIES: The Company shall use cookies to deliver content specific to the Client/ User interests, to save the Client/ User password so that the Client/ User do not have to re-enter it each time the Client/ User visits the Website, or for other purposes. Promotions or advertisements displayed on Website may contain cookies. The Company does not have access to or control over information collected by outside advertisers on our Website.

SOCIAL NETWORK SHARING: Some of the features of the Website are social by design and allow the Client/ User to publicly share information about the Client/ User self and the Client/ User activities such as the Client/ User level of activity and participation with the Website; activities performed or rankings, rewards, recognition and virtual items earned or received as a gift from other Website users; and comments, posts and invitations to people within the Client/ User social network. The Company shall also share some of the Client/ User information with social networks the Client/ User are a member of or on which the Website is hosted on and the Company shall not be responsible for their use of the Client/ User information. The Client/ User should review the applicable privacy policies for these thirdparty social network providers.

SALE OF INFORMATION: In order to accommodate changes in our business, the Company reserves its rights to sell or buy portions of the company or other companies or assets, including the information collected through this Website. If Truematch or substantially all of its assets are acquired, customer information will be one of the assets transferred to the acquirer.

SECURITY

Truematch takes reasonable measures in an effort to prevent the loss, misuse, and alteration of the information that is obtained from the Client/ User, but the Company makes no assurances and does not guarantee about its ability to prevent any such loss, misuse or alteration, and in such scenarios the Company shall have no liability to the Client/ User or to any third party arising out of any such loss, misuse or alteration. Truematch reserves its right and shall store and process personal information in the United States and other countries.

WEBWEBSITE AREAS BEYOND TRUEMATCH’S CONTROL


PUBLIC FORUMS: The Website includes interactive forum of chat rooms to facilitate and enable the Client/ User in prospective match making. Please remember that any information that is disclosed in these areas becomes public information and the Client/ User should exercise caution and discretion when deciding to disclose to the other Client/ User their own personal information.

THIRD-PARTY WEBWEBSITES: The Website may contain links to other Websites. If the Client/ User chooses to visit other Websites, the Company shall not be responsible for the privacy practices or content of those other Websites, and it is the Client/ User responsibility and prerogative to review the privacy policies at those Websites to confirm that the Client/ User understands, agrees and complies with their policies.

CONTACT INFORMATION AND POLICY UPDATES


CONTACTING US:: If the Client/ User have any questions about this Policy, the practices adopted related to this Website, or if the Client/ User would like to have remove the Client/ User information from the database, where possible, please feel contact us at contact@truematchapp.com with subject line “Privacy Policy”.

UPDATES AND CHANGES: The Company reserves the right, at any time, to add to, change, update, or modify this Policy, simply by posting such change, update, or modification on the Website and without any other prior notice to the Client/ User. Any such change, update, or modification will be effective immediately upon posting on the Website. If any changes are made to this Privacy Policy we will reflect the “Last Revised” date above. It is the Client/ User responsibility to review this Policy from time to time to ensure that the Client/ User continue to agree with all of its terms.